I'm afraid your transaction was not complete. Note that we accept MasterCard & Visa but not AMEX.
Generally, a failed transaction is due to incorrect card details or unmatched records, or occasionally, there may be a delay (24 hours) in receiving a payment.
If the funds have left your account, we will complete your order manually during office hours, so please wait for the confirmation.
MON-FRI / 9 am-6 pm
If you have made the payment outside of office hours, please don't try to make a repeat booking if you are sure a payment has been processed, and we'll resolve your booking during office hours.
For any further issues, please get in touch with firstname.lastname@example.org
MON - FRI / 9am - 6pm