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Yes! You may book several events as advertised via our Stay with us section or page here with a card payment.
No, you no longer need to create an account whilst booking. Just make sure you use the correct email when booking, as this is your booking id and will be used for all further communications.
Yes! We offer most bookings with the option of a 50% deposit, with the balance payable as advertised per event.
Yes! We’re now accepting payments with AMEX.
We can consider a next-to location that we may receive for any bookings made four weeks before the event.
If you are booking the same type and size of the structure (e.g. 5x5m Bell Tent), it’s usually okay to be located next to friends who have also booked with Green Yurts at the same event and in the same field where applicable.
To help us organise this, just add a note at the time of booking. Just mention their full name as lead booker in the notes section so it appears in your booking email for both our references.
If you’re part of a large group, you may specify either one name or the person you would specifically like to be next to.
We’ll endeavour to allocate any next-to-friend requests we can however on occasions, a next-to may not be possible due to unforeseeable logistics.
Yes! We offer most bookings with the option of a 50% deposit, with the balance payable as advertised per event.
If you cannot find an email from [email protected]
First, please check your junk box or any other email filtering system, e.g. Gmail ‘updates’ or others.
Contact [email protected] with the same email you used for the booking, and we’ll check for any typos or issues and reissue a copy.
If you have booked with Green Yurts for Big Feastival, please check via the dedicated website and specific Booking & Payments info here
No. Green Yurts only provides accommodation and no festival or event tickets.
Please ensure you and all your guests have purchased the necessary tickets directly via the official festival or event vendor.
A payment link for your balance is included in your initial booking email therefore, please keep this email safe to pay your balance before the deadline specified in the Partial Payments summary in the same email.
The deadline for your balance payment is stated in the Partial Payments summary section of your booking email for your reference, or see below.
30.04.25 – MotoGP 2025
30.04.25 – Red Rooster Festival 2025
31.05.25 – Love Supreme Festival 2025
30.06.25 – Noisily Festival 2025
Yes. Balance payments are not collected automatically, so you must save the balance payment email until you’re ready to pay.
Yes! It’s possible to use a different card when paying for the balance payment.
Once you have paid your balance, you should receive an email confirming the payment was received. Please save this email for your records.
Green Yurts will contact all guests with the final details you will need for your arrival no later than one week before the event start date.
In the meantime please check the event or festival website for any specific travel information, prohibited items and parking.
If you have booked with a full payment or have successfully paid your balance, we’ll generally contact you no later than 1 week before the event to provide details to find us at the event.
If you have booked with a deposit, we will issue a balance payment reminder if you have not made the balance payment by the deadline.
If you would like to update your booking, such as bed type layout, find your booking email and reply directly to [email protected] with your request.
We encourage any changes to be communicated no later than 4 weeks before the event to guarantee we have sufficient stock to update.
Any changes after, and if feasible, the deadline may incur an admin charge.
In the unfortunate event you need to cancel – please contact [email protected] for your options considering the timeline.
Select the festival or event you’re interested in for all Boutique Camping options and further FAQS.